Returns & Refund Policy

Last Updated: June 2026

At Grounded Fightwear Combat Co., customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review the following policy.

Returns

Customers may request a return within 14 days of receiving their order.

To be eligible for a return, items must:

• Be unused and unworn

• Be in their original condition

• Include original tags and packaging where applicable

• Be free from damage caused after delivery

We reserve the right to refuse returns that do not meet these requirements.

Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return if they have been worn, used, washed, or altered.

Customised or personalised products are non-refundable unless faulty.

Return Process

To initiate a return, please contact us with:

• Your order number

• Your full name

• Reason for return

Once approved, return instructions will be provided.

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

Refunds

Once the returned item has been received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be issued to the original payment method within 5–10 business days.

Shipping charges are non-refundable unless the return is due to our error.

Damaged or Incorrect Items

If you receive an incorrect, defective, or damaged item, please contact us within 7 days of delivery and include photographs where possible.

We will review the issue and arrange a replacement, exchange, or refund where appropriate.

Exchanges

If you require a different size or product, please contact us and we will advise on availability and exchange options.

Contact Us

For all returns and refund enquiries, please contact:

Email: groundedfightwear@gmail.com